Effective Date: October 29, 2023
Last Updated: October 4, 2025
Quick Summary:
At Avenue Locksmith, your privacy and trust are our top priorities. We collect only the information necessary to provide professional locksmith services, improve our website experience, and communicate effectively with you. We never sell your personal data.
1. Information We Collect
1.1 Information You Provide
When you contact us or request locksmith services, we may collect the following information:
Contact Information: Name, phone number, and email address
Service Location: Address where locksmith service is required
Service Details: Type of service requested (e.g., residential, commercial, automotive, emergency)
Payment Information: Billing details used to process service payments
1.2 Information Automatically Collected
When you visit our website, we may automatically collect:
Website Analytics: IP address, browser type, pages visited, time spent on site
Microsoft Clarity: User interactions such as clicks, scrolling, and session recordings (anonymized)
Google Analytics: Traffic data, website performance, and marketing insights
Cookies: Small text files stored on your device to improve website functionality
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To schedule, dispatch, and complete locksmith services efficiently
Customer Communication: To confirm appointments, provide updates, and respond to inquiries
Payment Processing: To securely process payments for completed services
Website Optimization: To improve usability and performance through analytics tools
Marketing Insights: To evaluate which advertising and SEO strategies perform best
3. Microsoft Clarity and Google Analytics
We use Microsoft Clarity and Google Analytics to better understand how visitors interact with our website.
These tools collect data such as:
Mouse movements and clicks
Scroll behavior and navigation patterns
Time spent on pages and session recordings (anonymized)
This helps us improve user experience, layout, and content performance.
For more information, please review:
4. Information Sharing
Avenue Locksmith does not sell, rent, or trade your personal information. We may share information only in limited situations:
Trusted Service Providers: Payment processors, analytics providers (Google, Microsoft), and hosting services assisting in business operations
Legal Obligations: When required by law, regulation, or court order
Emergency Situations: When necessary to protect safety or prevent fraud
5. Data Security
We use strong technical and organizational measures to protect your information, including:
SSL (Secure Socket Layer) encryption for secure data transfer
Restricted employee access to personal data
Regular website security updates and audits
Secure, PCI-compliant payment processing
Despite these precautions, no system is entirely immune from risk. By using our services, you acknowledge and accept this.
6. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you
Correction: Request corrections of inaccurate or incomplete data
Deletion: Request that we delete your personal information (where legally permissible)
Opt-Out: Unsubscribe from marketing communications anytime
Data Portability: Request your data in a structured, commonly used format
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
We use cookies and similar technologies to:
Enable website functionality
Track website performance and usage
Improve marketing and user experience
You may control or disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.
8. Third-Party Services
Our website uses third-party tools and platforms, including:
Google Analytics – for traffic and performance insights
Microsoft Clarity – for user behavior analysis
Google Ads – for advertising and conversion tracking
These providers may collect and process data in accordance with their own privacy policies.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided personal data to us, please contact us, and we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal obligations. The revised version will always be posted on this page with an updated effective date.
11. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Request deletion of your personal information
Opt-out of any sale of personal data (Avenue Locksmith does not sell data)
Exercise your privacy rights without discrimination
12. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
Avenue Locksmith
📍 Brooklyn, NY
📞 Phone: 347-386-7164
📧 Email: info@avenuelocks.com
🌐 Website: www.avenuelocks.com
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
